Accessibility Statement

Our commitment to making Thalatha accessible to everyone, regardless of ability.

Last updated: December 20, 2024

1. Our Commitment to Accessibility

Thalatha is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website and mobile application accessible to all users.

We believe that technology should be inclusive and accessible to everyone, regardless of their abilities or the devices they use to access our services.

2. Accessibility Standards

We strive to conform to the following accessibility standards and guidelines:

2.1 Web Content Accessibility Guidelines (WCAG)

Our website and web-based features aim to conform to WCAG 2.1 Level AA standards, which provide guidelines for making web content more accessible to people with disabilities.

2.2 Mobile Accessibility

Our mobile application follows platform-specific accessibility guidelines, including iOS Accessibility Guidelines and Android Accessibility Guidelines.

2.3 Section 508 Compliance

We work to ensure compliance with Section 508 of the Rehabilitation Act, which requires federal agencies to make their electronic and information technology accessible to people with disabilities.

3. Accessibility Features

3.1 Visual Accessibility

  • High contrast color schemes and text
  • Scalable text and interface elements
  • Alternative text for images and icons
  • Clear visual hierarchy and navigation
  • Support for screen readers and assistive technologies

3.2 Motor Accessibility

  • Large touch targets for mobile interfaces
  • Keyboard navigation support
  • Voice control compatibility
  • Switch control support
  • Gesture alternatives for complex interactions

3.3 Cognitive Accessibility

  • Clear and simple language
  • Consistent navigation and layout
  • Error prevention and clear error messages
  • Progress indicators for multi-step processes
  • Helpful tooltips and instructions

3.4 Audio Accessibility

  • Video captions and transcripts
  • Audio descriptions for visual content
  • Visual indicators for audio notifications
  • Volume control options
  • Alternative communication methods

4. Supported Assistive Technologies

Our website and mobile application are designed to work with a variety of assistive technologies:

4.1 Screen Readers

  • NVDA (Windows)
  • JAWS (Windows)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)
  • Orca (Linux)

4.2 Voice Control

  • Dragon NaturallySpeaking
  • Voice Control (macOS)
  • Voice Access (Android)
  • Voice Control (iOS)

4.3 Switch Control

  • Switch Control (iOS)
  • Switch Access (Android)
  • External switch devices
  • Eye tracking systems

5. Mobile App Accessibility

Our mobile application includes specific accessibility features:

5.1 iOS Features

  • VoiceOver support for screen reading
  • Dynamic Type support for text scaling
  • Switch Control compatibility
  • Voice Control integration
  • Reduce Motion support

5.2 Android Features

  • TalkBack support for screen reading
  • Font scaling support
  • Switch Access compatibility
  • Voice Access integration
  • High contrast mode support

6. Ongoing Accessibility Efforts

We are continuously working to improve accessibility across our platform:

6.1 Regular Testing

We conduct regular accessibility audits using both automated tools and manual testing with assistive technologies.

6.2 User Feedback

We actively seek feedback from users with disabilities to identify areas for improvement and ensure our accessibility features meet real-world needs.

6.3 Training and Education

Our development team receives ongoing training on accessibility best practices and inclusive design principles.

6.4 Technology Updates

We stay current with accessibility standards and technology updates to ensure our platform remains accessible as technology evolves.

7. Known Accessibility Issues

We are aware of some accessibility issues and are working to address them:

Current Issues Being Addressed:

  • Some video content lacks captions (being added)
  • Complex forms may need additional error handling
  • Some interactive elements need better keyboard navigation
  • Mobile app voice-over improvements in progress

8. Feedback and Support

We welcome feedback on the accessibility of our website and mobile application. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

8.1 Accessibility Team

Email: accessibility@thalatha.app

Phone: +965 1234 5678

Address: Accessibility Team, Thalatha Inc., Kuwait City Business District, Kuwait City, Kuwait

Response Time: We aim to respond to accessibility feedback within 48 hours

8.2 Alternative Contact Methods

If you prefer alternative communication methods, we can arrange phone calls, video calls with captions, or other accessible communication formats.

9. Legal Compliance

Our accessibility efforts are guided by various legal requirements and standards:

9.1 Americans with Disabilities Act (ADA)

We strive to comply with ADA requirements for digital accessibility in the United States.

9.2 European Accessibility Act

We work to meet the requirements of the European Accessibility Act for digital products and services.

9.3 Other Regional Requirements

We monitor and comply with accessibility requirements in all regions where we operate.

10. Updates to This Statement

We will update this accessibility statement regularly to reflect our ongoing efforts and improvements.

The "Last updated" date at the top of this page indicates when this statement was last revised.

Help Us Improve Accessibility

Share your feedback and help us make Thalatha more accessible for everyone.