Privacy Policy

1. Introduction

Thalatha ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (phone number, email address)
• Profile information (profile picture, bio, business information)
• Location data (GPS coordinates, address information)
• Service requests and video content
• Payment information (processed securely through third-party service providers)
• Device information (device type, operating system, unique device identifiers)
• Usage data (app interactions, features used, time spent)

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Log data (IP address, browser type, pages visited)
• Device information (hardware model, operating system version)
• Usage analytics (app crashes, performance data)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our Service
• Process service requests and facilitate connections between clients and service providers
• Send you important updates about your account and services
• Improve our Service and develop new features
• Ensure safety and security of our platform
• Comply with legal obligations
• Send promotional communications (with your consent)
• Analyze usage patterns and trends

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our Service:

• Payment processors (Stripe, PayPal)
• SMS service providers (Twilio, local SMS gateways)
• Cloud storage service providers (AWS, Google Cloud)
• Analytics service providers (Google Analytics, Firebase)
• Push notification services (Firebase Cloud Messaging)

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.3 Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and authorization systems
• Regular security audits and assessments
• Access controls and employee training
• Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@thalatha.app. We will respond to your request within 30 days.

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will delete such information from our servers immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our Service

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

10. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

Some third-party services we use include:

• Google Maps (for location services)
• Firebase (for analytics and push notifications)
• Stripe (for payment processing)
• Twilio (for SMS services)

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will also notify you via email or through our Service if the changes are material. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: